Volunteer Ombudsman Program

Elderly woman smiling Volunteer Ombudsman Program

The Volunteer Ombudsman Program is part of the South Carolina Appalachian Council of Government’s Regional Long-Term Ombudsman  Program. Volunteers are not certified Ombudsman, but do help assist them in their duties.

Over 60% of the residents in long-term care facilities in South Carolina have no visitors. The lack of social contact and a support system often results in depression and an overall decline in health. Volunteer Ombudsmen provide residents encouragement by listening to their concerns, advising them of their rights, and helping them find the answers to their questions. The work of Volunteer Ombudsmen greatly reduces the sense of isolation many long-term care residents experience.

Volunteer Ombudsmen make unannounced friendly visits to designated long term care facilities on a weekly or biweekly basis. During their visits volunteers listen to and interact with the residents. Volunteer Ombudsmen work with residents to communicate concerns and provide support and empowerment. The Volunteer Ombudsman can assist residents by being their voice and with their permission, work hand in hand with the facility staff to resolve issues.

For more information, check out our Volunteer Ombudsman Program Flyer and Brochure or reach out to us!


Becoming a Volunteer

To be considered as a Volunteer Ombudsman, an applicant must meet the following requirements, as well as complete an application and a background check. Please fill out the two forms below and send them to Amanda Plumley, aplumley@scacog.org.

  • 18 years of age or older
  • Reliable transportation
  • Good verbal and listening skills
  • Able to maintain confidentiality
  • Free from conflict of interest
  • Abide by the Ombudsman Code of Ethics
  • No criminal record

Volunteer Ombudsman Application

Authorization for Release of Information

Staff Contact

Amanda Plumley
864.242.9733
aplumley@scacog.org

 

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